Frequently asked questions

Curated is an online platform that offers exclusive, made-to-order designer furniture. Customers can personalize selected products by choosing from a range of materials, colors, and dimensions — all from the comfort of their screen.

All of our products are manufactured locally, in Lebanon. We work with a network of emerging and established designers with whom we constantly develop our designs until we are fully satisfied with every detail. To ensure the highest quality craftsmanship, we only work with trusted factories with which we have built our professional collaboration.

Each product comes with built-in customization tools that let you adjust dimensions, materials, finishes, and colors. A live preview helps you visualize the final design before placing your order.

This option is not available now. To maintain quality and consistency, all customizations must be made using the available options listed on the product page.

No! Curated is designed for everyone. Our interface is intuitive and easy to use so you can create furniture that fits your space and style perfectly, no design background needed.

All dimensions and wights are in the metric system.
The product dimensions are in cm.

Orders are delivered within 1 to 3 weeks, depending on the complexity of the customization and your location.

Yes. Once your order is confirmed, you’ll receive updates by email and through your account dashboard at each stage of production and delivery.

We currently ship across Lebanon only, with plans to expand to the MENA region soon.

Payments can be made securely by credit or debit card through our platform at checkout.

Prices include applicable taxes. Delivery fees are calculated and added at checkout based on your location and order size. Express delivery options may be available at an additional cost and will be shown at checkout.

Since all items are made-to-order, we do not accept returns unless the item arrives damaged or does not match your selected specifications.

Please inspect your order upon delivery. If the item is damaged, contact us within 48 hours and we’ll arrange for a repair or replacement.

If you made a mistake during the purchasing process, your order can be modified as long as it hasn’t entered production. Once production begins, changes are no longer possible. To request a modification, please contact us as soon as possible at info@curated-mena.com.

Our products come with a 2-year warranty starting from the day you received the product.You should therefore always keep your sales receipts and delivery statements. Please read our full terms and conditions for our 2-year limited Warranty. Read our terms of service here.

You can contact us via live chat on the website or email us at info@curated-mena.com. We’re available Monday to Friday, 10 AM to 4 PM (Beirut time).

At this time, our platform is focused on individual customers. For future B2B inquiries, please email us directly.